Some insights into HR by Mr. Jignesh Parmar

It was a special evening for the students of T.A.Pai Management Institute, which had the presence of Mr Jignesh Parmar , GM(HR and Administration), NHMH. Mr Parmar Started off the session by defining the word “Talent” and explained why talent is of foremost importance to the HR wing of an organisation.

He further continued by relating talent and management as separate entities. According to him managing talent means ensuring the quality and quantity of people in place to meet current and future business.

Mr Parmar further elaborated the role and importance of talent in driving the business. And mentioned how HR has transitioned from a support function of an organisation to strategy formulator.

Mr Parmar stated how brain drain has been affecting the organisations and resulting to loss in talent pool. He further explained the Employee life cycle which starts from Recruitment and ends at Employee separation.

He mentioned employee dissatisfaction being the main reason for the dismal state of employee retention rate in the present scenario and spoke on different measures adopted by NHMH to battle this issue.

He further mentioned the different stages of talent management process which are: Future requirement analysis, Gap analysis, Training and Development and finally Motivation and Retention. Mr Parmar spoke on the importance of KRA and its role in competency analysis of an employee. He also emphasised on the periodic reviews of the KRA’s and its association with Gap analysis.

The latter part of the lecture was based on Motivational aspect of an HR function.  Mr Parmar stated that Motivation and Retention are the major grey areas for the present HRM community and without proper motivation there would be uncertainty in employee retention.

Organisational flexibility, tools for planning growth and new service initiatives are some of the key benefits of Talent management process as per Mr Parmar. He spoke on the harsh consequences of not recruiting a resource at right time and on the importance of the slogan “employee first and customer second”.

He mentioned that the one of the major function of Talent management is employee engagement and imparting   work life balance which according to him are essential to reduce the attrition. Mr Parmar spoke on the development of leadership traits by the HR function and termed it as one of the major KRA’s for the HR management.

His further mention was on ownership of Talent which starts at top (CEO and Directors) and flows down to the HR level. As per Mr Parmar some of key benefits of Talent Management function are: reduction in staffing cost, vacancy rates, staffing cycle time and turnover. He concluded the lecture by defining HR as a process driver rather than a process initiator and its impact on managing   appraisal cycle and employee grievances.

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