OPS Diaries: Day 4: Session A: Alumni Presentation: Mr. Sarvesh Jaiswal

DSC_0065On 20th October 2018, Mr. Sarvesh Jaiswal, alumnus of TAPMI (Batch of 2013-2015), engaged the cohort of operations management in a highly interactive session, wherein he touched upon the challenges, trends and opportunities in the field of Operations. He started by elucidating the various profiles and growth opportunities in the Operations domain and how sticking to a profile helps in the long run. He then spoke of the current challenges faced in supply chain due to factors such as forecasting accuracy, inventory planning and quality suppliers.

Mr. Sarvesh spoke of the challenges typically faced in Indian supply chain such as cost of operations, poor infrastructure, slow adaptation to change, the not so developed cold supply chain of perishable items, dairy and meat and political scenarios. He cited the example of the Singur TATA Nano controversy to highlight the importance of external factors in deciding the fate of supply chain in industries.

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He vividly described the roles and expectations from a post graduate in Operations. He stressed on the importance of certifications as a point of difference in CV and the vital role of effective communication and soft skills in steering interviews. He explained Mehrabian’s model of 3 v’s of soft skills – vocal, visual and verbal. He then said that thers is a thin line that separates expectations from realities during the transition from classroom to industry. He advised the students to carefully analyse the job description and work culture of the profiles and organisation before planning to apply for a job. He said that no hand holding will be done beyond the initial phase and the students must perform as per the expectations from their job role. Training on current technolo such as SaaS, Tableau, Ariba and SPSS will add credibility to CV and aid transition across roles.

He spoke of the new roles emerging in operations management domain and offered on campus at B-Schools such as that of knowledge analysts, project planners, category managers in e-commerce, strategy sourcing and facilities management. With the aid of a video on Alibaba’s fully automated smart warehouse, he spoke of the boom in applications of analytics, AI, robotics, block chain, green supply chain and digital operations in supply chain and manufacturing. He also stated the vital role of bundling of features in products that have been successfully employed by companies such as Dell that provides customized laptops to customers.

In the last part of his presentation he spoke of the importance of the first and the second job that a person gets into after completing post-graduation, which determines the fate of his or her entire career. Rich in examples, his presentation was a fount of inspiration for the batch of operations management students who attended the session.

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OPS Diaries: Day 4: Session B: Alumni Presentation: Mr. Aditya Bhat – Oil Trading Operator at Trafigura

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On 20th October 2018, Mr. Aditya Bhat, an alumnus of TAPMI, Oil Trading Operator at Trafigura, addressed the TAPMI cohort as a part of OPS Diaries, organised by Operations Forum – TAPMI.  Mr. Aditya shared his experience of building an operations simulations model to assist increase in volume of insurance applications at HDFC Life.  He elaborated the nuances of his role in supply chain and operations risk management at Trafigura.

In 2014, as an employee in Service Operations in HDFC Life, Mr. Aditya worked in insurance underwriting.  While evaluating internal processes of the bank, he faced challenges in terms of turnaround time of insurance applications, increasing from 2-3 days to about 10-15 days.  Mr. Aditya under the guidance of his manager built an operations simulation model to assist increase in volume of insurance applications.  He implemented data driven approach, SWOT analysis, redefining key performance parameters and a continuous track of the same, to overcome the situation.

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After a tenure of a year and a half in HDFC Life, Mr. Aditya started working in Trafigura as an oil operator.  He said that Trafigura buys and sells crude oil, naphtha, bitumen and other oil related products.  It has an operating hub in Mumbai. Trafigura sources oil from different places, stores, blends different grades of oil and then delivers the products to buyers – these form the operating model of the company.  Mr. Aditya said that Trafigura facilitates traders who buy oil from a location and then sell to buyers in different parts of the world.  Apart from buying and delivering the exact quantities required in the contracts of the traders, oil operators are primarily involved in operations risk management, Mr. Aditya said while explaining his role in Trafigura.  Arrival of the ship, monitoring the voyage, risks involving quantity, quality, delivery and nomination, dealing with different service providers at different operational stages – all come under the purview of oil operator.  Resourcefulness and networking skills are essential traits required, he said.

Mr. Aditya advised students interested in pursuing operations management as a career, to be proactive in terms of handling ambiguous situations.  He suggested students to have a comprehensive knowledge of supply chain system.  He shared his summer internship experiences when he was a student at TAPMI.  He interned at Karnataka State Police, where he designed an efficient method for passport verification process by the police.  He concluded the engaging session by addressing questions by the students.

Ops Diaries: Day 3: Session 1: Presentation by Students

On 17th October 2018, OPS Diaries conducted by Operations forum TAPMI had speakers with experiences in Operations. The main agenda of the event was to invoke the interest of the students in the operations field. Mr. Prithish Nandi shared insights in Warehouse Management and Mr. Srinivas Vaddi integrated his experience in the steel industry with operations. The event was judged by Prof. Vasanth Kamath and Prof. Happy Paul.

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To get an idea about the project Mr. Prithish collected data of the warehouse and analyzed it. He had to go into the depths to understand the underlying problem of the warehouse since normal operations were going on smoothly. In a manufacturing firm, one cannot predict the number of clothes customers will want to buy in the future. In fact, forecasts can go terribly wrong sometimes. He described the various functionalities of a warehouse and how it works as a place for storage.

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Mr. Srinivas Vaddi took over the session and gave insights about his experience. He explained the various components present in the operation industry. He spoke about Planning which includes scheduling of workforce, allocation of resources, rolling and planning for raw materials. Sourcing which includes raising requisition and quotation. Next comes Production which is the most important portion. He explained how any Operations project always has a room for improvement. Through Project Expansion, we can improve various aspects of a process. Eventually, he stated that in any organization, Operations management is the heart of it.

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Ops Diaries: Day 3: Session 2: Presentation by Students

On 17th October 2018, OPS Diaries conducted by Operations forum TAPMI had speakers with experiences in Operations. The main agenda of the event was to invoke the interest of the students in the operations field. Mr. Yash Karawat shared insights about the application of Operations Management concepts in industries and how he planned and optimized various processes during his internship experience. Mr. Prateek Dutta integrated his experience in the construction industry with operations. The event was judged by Prof. Amol Dhaigude and Prof. Aparna Bhatt.

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Mr. Yash Karawat vividly explained his work at one of the leading cement manufacturing firms in India and how he analyzed the processes and the capacity, researched about the supply chain management, and identified the bottlenecks affecting the efficiency of the plant. To understand any firm’s operations, we first need to understand the processes involved and Process Flow Diagram of a plant serves as a tool for better understanding. Mr. Yash also explained how his suggestions to improve the efficiency of the plant were implemented and some videos of optimized processes were demonstrated to the audience.

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Mr. Prateek Dutta in a highly interactive presentation about his work experience at Shapoorji and Pallonji construction group explained how important Operations Management is at the core. Mr. Prateek mentioned all the business function overlaps with operations may it be the marketing or finance, they all come down to how the operations of a firm are managed. Mr. Dutta ended the presentation by quoting-“We are what we repeatedly do. Excellence is not then an act, but a habit”.

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Ops Diaries: Day 2: Session 3: Presentation by Students

On 16th October 2018, Operations Forum of TAPMI conducted Day 2 of Ops Diaries, a presentation competition and knowledge sharing session where students highlight their experiences of working in the domain of Operations. The judging panel for the event included Prof. Amol Dhaigude and Prof. Shruthi Mayur.

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The session began with Ms. K Revathi, who vividly described her roles and responsibilities of working in the manufacturing division of a leading pharmaceutical organisation. She provided a broad structural framework of the organisation, it’s product offerings and the nuances of their manufacturing processes from an operations point of view. She elaborated further by covering aspects of operations including warehousing, supply chain, quality control and quality assurance.

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Post the first presentation, the audience were quizzed on their operations acumen through a pictorial quiz that covered questions ranging from brand identification to naming the concept through a definition.

The second presentation was given by Mr. Soham Ray who elucidated his experience as an Intern for a Logistics organisation. He briefed the audience on the services offered by the organisation including transport management and last mile delivery. He also provided an in-depth analysis of a vehicle routing problem which he was able to identify and aimed at solving it through Route optimization by utilising heterogeneous fleeter vehicles. He concluded the presentation by identifying limitations in his study and providing recommendations for future purposes.

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The presentations were appreciated by the audience and judges alike. Through the platform of Ops Diaries, students were able to share the learnings and experiences derived by applying the concepts taught in the classroom in a real-life workplace setting. The exposure gained through this work experience benefits student cohort wishing to pursue a career in the domain of Operations.

Ops Diaries 2018: Day 2: Session 2: Presentation by Students

DSC_1270.jpgOn 16th October 2018, Day 2 of Ops Diaries, a presentation competition and knowledge sharing session, was conducted by the Operations forum. The event was judged by Prof. Suhas Avabruth and Prof. Raghunath Rudran. Vishal Tyagi from PGP2 and Bipin Patil from PGP1 shared their experience, working in the operations domain. 

The interactive session began with Vishal Tyagi sharing the experience gained during his Summer Internship at a leading steel manufacturer and exporter to design and optimize internal logistics for future expansion. Given a Capacity expansion project, he was assigned a challenging task of handling increased capacity. Forecasting the amount of material needed at the end of a year, daily raw material requirements and annual material handling was a part of his job. He had to find out the optimal number of containers to be dispatched per day. A Linear Programming Problem was used to handle incoming and outgoing rake. There was more than one solution designed so that the optimum one could be selected. The different scenarios were evaluated and movement using coil lifters were considered most optimum. Vishal also gave his suggestions to improve the process by using RFID to find coils instead of a manual process. He also suggested that data retrieval of transporters, vehicles, drivers etc. could be computerized to reduce wastage of time. 

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Bipin Patil, then continued the session with his experience of working in a large North American retailer, in inventory planning and replenishment services and promotions and allocations. He began by giving the business overview of the company which included the revenue, number of stores, number of distribution centres, vendors, categories, etc. He then went on to elaborate on the various business challenges the company faced such as poor fill rates, high inventory, lack of automation, poor forecast accuracy, lack of vendor collaboration etc. He spoke about the software and tools used for transactions, database, and analytics. He explained about the weekly and quarterly tasks that consisted of improvement in vendor fill, lower handling costs, inventory reduction, improvement in fill rate and forecast accuracy improvement. He then spoke about forecasting and store allocations which helps merchants, supply chain and stores to determine accurate promotional quantity.

DSC_1314.jpgThe session helped students understand the real world situations and challenges in the operations domain and hence understand the practical applications of the subjects learned in the operations domain.

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OPS Diaries 2018: Day 2: Session 1: Presentation by Students

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OPS Diaries, conducted by Operations Forum TAPMI, on 16th October 2018, commenced with highly energetic presentations made by students, that stirred deep interest among the cohort for the domain of operations.
The first presentation was given by Mr Harshavardhan Reddy, who vividly described his roles and responsibilities as a part of the Supplier Quality Assurance team in his past organization. He started off by giving a brief overview of the company. It was a tier one organization, spanning 19 cities in India and catering to reputed clients like Maruti Suzuki and TATA Motors.Mr Harshavardhan spoke of his role in the manufacturing process of brake shoes for drum brakes. He explained the entire manufacturing process from the procurement of raw materials and mixing to inspection, packaging and supply to OEMs. His major contribution comprised reduction of the loss in external grinding from 11.3% to 9%. He also spoke of advancements by major competitors in the domain like Bosch, which has come up with anti-log braking systems adhering to future compliance standards.

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The second presentation was given by Mr Santosh Kurian, who spoke about his internship experience. He elucidated how he employed change management to identify and mitigate non-value-added activities in the production process. His suggestion of changing the layout of brake shoe and wheel cylinder helped the organization optimize manpower utilization. He also spoke of the improvements he had devised for other processes like tyre kitting and handle bar kitting using techniques such as time and motion study. He stressed on the challenges and opportunities associated with the role of an Operations Manager.

The session ended with a highly riveting round of quizzing. The event was graced by judges, Prof. Sham Ranjan Shetty and Prof. Aparna Bhat.

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