On 20th October 2018, Mr. Sarvesh Jaiswal, alumnus of TAPMI (Batch of 2013-2015), engaged the cohort of operations management in a highly interactive session, wherein he touched upon the challenges, trends and opportunities in the field of Operations. He started by elucidating the various profiles and growth opportunities in the Operations domain and how sticking to a profile helps in the long run. He then spoke of the current challenges faced in supply chain due to factors such as forecasting accuracy, inventory planning and quality suppliers.
Mr. Sarvesh spoke of the challenges typically faced in Indian supply chain such as cost of operations, poor infrastructure, slow adaptation to change, the not so developed cold supply chain of perishable items, dairy and meat and political scenarios. He cited the example of the Singur TATA Nano controversy to highlight the importance of external factors in deciding the fate of supply chain in industries.
He vividly described the roles and expectations from a post graduate in Operations. He stressed on the importance of certifications as a point of difference in CV and the vital role of effective communication and soft skills in steering interviews. He explained Mehrabian’s model of 3 v’s of soft skills – vocal, visual and verbal. He then said that thers is a thin line that separates expectations from realities during the transition from classroom to industry. He advised the students to carefully analyse the job description and work culture of the profiles and organisation before planning to apply for a job. He said that no hand holding will be done beyond the initial phase and the students must perform as per the expectations from their job role. Training on current technolo such as SaaS, Tableau, Ariba and SPSS will add credibility to CV and aid transition across roles.
He spoke of the new roles emerging in operations management domain and offered on campus at B-Schools such as that of knowledge analysts, project planners, category managers in e-commerce, strategy sourcing and facilities management. With the aid of a video on Alibaba’s fully automated smart warehouse, he spoke of the boom in applications of analytics, AI, robotics, block chain, green supply chain and digital operations in supply chain and manufacturing. He also stated the vital role of bundling of features in products that have been successfully employed by companies such as Dell that provides customized laptops to customers.
In the last part of his presentation he spoke of the importance of the first and the second job that a person gets into after completing post-graduation, which determines the fate of his or her entire career. Rich in examples, his presentation was a fount of inspiration for the batch of operations management students who attended the session.